💰 Refund Policy
Effective Date: 10-04-2025
At Lucky Book Store, we aim to provide you with quality books and a smooth shopping experience. Please read our Refund Policy carefully before placing an order.
1. 📦 Order Cancellations
Orders canceled by customers before dispatch are refundable.
Once an order is dispatched, it cannot be canceled and no refunds will be issued.
2. 📉 Out-of-Stock or Unavailable Items
In case we are unable to fulfill your order due to the book being out of stock or any internal issue, we will cancel the order and provide a 100% refund to the original payment method. Refunds (if applicable) are processed via the original payment method (UPI, bank transfer, etc.). For COD orders, refunds (if approved) will be made via bank transfer. Refunds are processed from our end within 1–3 business days and will be credited to your original payment method accordingly.
3. 🛠Damaged or Incorrect Items
If you receive a damaged or incorrect book, please contact us within 48 hours of delivery with the following:
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Your order number
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Clear photos of the damaged or incorrect item
After verification, we will offer either:
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A replacement (subject to stock availability), or
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A full refund
Replacements, if applicable, will be processed within 1–4 business days based on stock availability.
4. â›” Non-Refundable Situations
