📚 Terms & Conditions
Effective Date: 10-04-2025
Welcome to Lucky Book Store. By accessing or placing an order through our website, you agree to the following terms and conditions. Please read them carefully before proceeding.
1. 📦 Orders & Dispatch
-
All orders placed are subject to availability and confirmation.
-
Orders are usually dispatched within 1–3 business days.
-
Once an order is dispatched, it cannot be canceled or modified.
2. 🚫 Cancellation & Refund Policy
-
If a customer cancels the order before dispatch, the paid amount is non-refundable.
-
If a book is not in stock, Lucky Book Store reserves the right to cancel the order. In such cases, a full refund will be processed (for prepaid orders).
-
Orders cannot be canceled once dispatched, and no refunds will be issued.
3. 💵 Payment Options
-
We accept both Prepaid (online payment) and Cash on Delivery (COD).
-
For COD orders, a service charge of ₹30 applies per order.
4. 📬 Shipping & Delivery
-
Delivery time typically ranges from 3–7 business days, depending on location.
-
Delays due to courier partners, natural calamities, or unforeseen issues are not the responsibility of Lucky Book Store.
-
Customers will receive tracking details once the order is dispatched.
5. 🔁 Returns & Replacements
-
We do not accept returns unless the product received is damaged or incorrect.
-
Damaged/incorrect items must be reported within 48 hours of delivery, along with order number and clear photos.
-
After verification, we will initiate a replacement or refund as applicable.
6. 💰 Pricing & Availability
-
All prices are listed in INR (₹) and are subject to change without prior notice.
-
Product availability may vary, and we reserve the right to cancel or limit the quantity of any order.
7. 🔐 Privacy & Content Use
-
All content on this website, including images, logos, and product information, is the property of Lucky Book Store and cannot be reused without permission.
-
Customer data is used only for order processing and communication. We do not share personal details with third parties.
8. 📌 Customer Responsibility
-
Please ensure correct and complete shipping details are provided at checkout.
-
Lucky Book Store is not responsible for failed deliveries due to incorrect addresses or unavailability at the time of delivery.
9. 📞 Contact Us
Lucky Book Store
U-3/4, Maher Park-B, Opp. Vanita Vishram Ground, Athwagate, Surat – 395001
📧 Email: [Insert your email here]
📞 Phone: 9687543399